Information for Southwell residents from the Town Council

The Emergency Communications Hub: how it works

The Town Council has set up the hub to connect residents in need with a local organisation who can help, such as Southwell Torpedos, Lions, Flood Forum, Live at Home, Army Cadets, Green Southwell, several churches (The Minster, Riverside and Methodist) and several known individuals. Each household should have received the help leaflet with three telephone numbers above.  These numbers will connect residents to Town Council staff or a Councillor. The request for help will then be passed onto one of the organisations listed above.

Whatever the request no one will be asked for any financial bank details from you such as a bank account or credit card numbers. We want residents to feel safe and secure when using this service.

A Word of Warning

Other help leaflets are circulating but only ones with the Town Council logo and the numbers shown at the top of this page are run by the Town Council.  If there is no logo, you cannot tell who the leaflet is from. For your own security, please call the Town Council helplines.

Part of our service is to work with Southwell Torpedos to pick up prescriptions.  A team of people are working within protocols agreed with both pharmacies in the town and the dispensary at Southwell Medical Centre.

If you do not have a close personal friend available to pick up prescriptions, we advise that you only use the Town Council service.  Please to not make other arrangements or requests for prescriptions to be picked up and delivered.  It is not necessary and may put you, the person in need and the person delivering at risk.

Refuse Collections

Southwell Town Council has been advised that the grey recycling bin collections will cease after 28 March 2020.  The green bins will be collected as usual every fortnight.  Residents are advised to put all rubbish into the green bins for the time being.

Car Park Charges

Charges in Southwell car parks are suspended until further notice. The car parks are free to use until further notice – all enforcement has been suspended. Please adhere to government advice on social distancing when parking your car and going to and from your car – we want everyone to stay safe.

Additional Support

More information about coronavirus plus help for residents and business is available on the Newark & Sherwood District Council website: newark-sherwooddc.gov.uk/emergency/coronavirus/.

Nottinghamshire County Council has a Community Response Hub.  Call 0300 500 8080 Monday to Friday 08.00 – 18.00.